What is Residential Care and is it the right fit for you?

I can’t manage at home as well as I used to. My family and I have started talking about me moving into a care home. What do I need to know?

Our residents and their families feel at home in our care homes. We create a safe, comfortable and welcoming environment where residents are free to choose from a range of activities to participate in. Our homes cater for family and friends with many spaces available for a coffee and catch up.

What our Residential Care offers

How to access services

We have 11 comfortable, welcoming and inclusive residential care homes across South Australia.

Learn more

  • 1
    Arrange an assessment through My Aged Care.
  • 2
    Once approved you will receive a referral code.
  • 3
    Call our Admissions Team on 1300 653 600.
  • 4
    Meet our Admissions Team and move in.
Liliana resident
“In my heart, I still feel Italian, but my loyalty is to Australia first, this is my home. Thank God I was able to find a place here in Whyalla. My daughter visits and calls me every day, and I enjoy the activities.“

Liliana

Resident, Helping Hand Copperhouse Court Whyalla

Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Residential Care

Yes. We can arrange tours of our homes by appointment. Entry restrictions may apply depending on current government regulations, and current vaccination requirements are in place. Please call us on 1300 653 600 or click here to arrange a tour.

You can also take a virtual tour of our homes any time on our website, see residential locations page, tours are listed on each care home’s page.

All residents at our residential aged care homes have access to the following services and assistance:

  • Staff onsite at all times to assist where needed, including in emergencies
  • Assistance with daily living activities including, showering, dressing and help to move about
  • Assistance with medications
  • Meals and refreshments, including catering for special dietary needs
  • Laundry and housekeeping services
  • Building and grounds upkeep and maintenance
  • Social and lifestyle activities program
  • Basic furnishings including curtains, chairs, beds, bed linen, bath towels, soap and toilet paper are also included, and residents are encouraged to bring items of furniture or personal possessions with them to personalise their home.

In-home care allows you to continue living independently at home. You can tailor the care you receive to meet your needs, and support is offered on a sliding scale from basic to high care needs.

Residential care is there for people who are no longer able to live independently at home, either due to physical frailty or the need for increased support due to conditions such as dementia. Support and care is provided 24/7, including meals, assistance with daily living activities, and lifestyle and activity programs.

The Australian Government developed the Charter of Aged Care Rights in July 2019, which you can download here in several languages. It gives information about your rights as a user of aged care services in Australia.

If you would like more detailed information about your rights as an older person, the Legal Services Commission, in partnership with the Office for the Ageing, has developed a guide called Knowing to Know.

The cost of residential aged care varies from person to person, depending on which home you are moving into, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also have an overview on our website, and publish our fees for our homes on each of our residential care home pages.