How can dementia care help?

Dementia care involves a multifaceted approach aimed at supporting individuals living with cognitive decline while fostering a safe and enriching environment. Central to dementia care is the recognition of the unique needs and challenges faced by residents, including memory loss, confusion, and behavioural changes.

Helping Hand employs specialised programs and interventions tailored to address these needs, such as structured routines, sensory stimulation activities, and cognitive therapies.

These initiatives aim to enhance residents’ cognitive function, maintain their independence for as long as possible, and promote a sense of dignity and self-worth.

What to expect when receiving dementia care

At Helping Hand, dementia care extends beyond individual support to encompass education and training for staff members and support groups for families.

By fostering a deeper understanding of dementia and its impact, our carers can provide more empathetic and effective care, while also recognising the importance of creating a supportive environment that values residents’ autonomy and dignity.

Through a holistic approach that prioritises empathy, education, and tailored support, Helping Hand’s dementia care strives to enhance the overall quality of life for residents and their families.

Respite care

We think carers are amazing and deserve time off every now and then to rest and recharge. Our respite options give carers the opportunity to get to appointments, go on a social outing or go on a holiday.

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Permanent care

Our residents and their families feel at home in our care homes. We offer choice and personalised care tailored to your needs and interests.

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Palliative care

Palliative care is more than just end of life. Our trained staff offer care and support for residents with chronic illnesses or conditions, promoting a better quality of life by alleviating suffering and fostering wellness.

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Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Residential Care

Female reception staff member on phone call respite care

Yes. We can arrange tours of our homes by appointment. Entry restrictions may apply depending on current government regulations, and current vaccination requirements are in place. Please call us on 1300 653 600 or click here to arrange a tour.

You can also take a virtual tour of our homes any time on our website, see residential locations page, tours are listed on each care home’s page.

The Australian Government developed the Charter of Aged Care Rights in July 2019, which you can download here in several languages. It gives information about your rights as a user of aged care services in Australia.

If you would like more detailed information about your rights as an older person, the Legal Services Commission, in partnership with the Office for the Ageing, has developed a guide called Knowing to Know.

The cost of residential aged care varies from person to person, depending on which home you are moving into, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also have an overview on our website, and publish our fees for our homes on each of our residential care home pages.

If you are considering moving into a residential aged care home, you will first need an assessment with a member of an Aged Care Assessment Team (ACAT). A member of an ACAT will talk to you about your current situation and help you work out what your options are. Once you have completed the ACAT assessment, you will receive a letter to let you know if you have been approved as eligible for Australian Government subsidised aged care services, including home care services and residential aged care accommodation. Your letter will tell you what type of services you’re eligible for and approved to receive, as well as the reasons why.

Retirement living is designed for people over 55 who are still active enough to live independently, providing a close community of like-minded people. An aged care home provides an increased level of support for people who are no longer able to live independently, with round the clock care available.