Community respite care

We can provide respite care in the home and in the community.

In your home

We offer respite care in your home, meeting individual health and care needs in a comfortable, familiar place.

In the community

Day groups are available in metropolitan Adelaide in a community setting. Depending on the person’s interests, we can also arrange outings – this may include a trip to the beach, going out for coffee or a drive through the hills.

Carer support

Caring for someone is rewarding, but can also be challenging. Our social work team can provide a supportive space to share stories and ask questions. We cover a range of topics to support carers, including the value of carers, the benefits and challenges, the changes in caring, celebrating relationships, taking care of yourself and more.

Residential respite care

Residential respite care is available at all of our eleven Helping Hand aged care homes. With stays starting at two weeks, carers have the time to take a well earned break and can even go on a holiday.

Guests have their own rooms with private ensuite and have access to the facilities and activities of the home during their stay.

How much does it cost?

Click here to find more information about the cost of residential respite care on the My Aged Care website.


Permanent care

Our residents and their families feel at home in our care homes. We offer choice and personalised care tailored to your needs and interests.

Find out more

Dementia care

People living with dementia are well cared for in our care homes. Our staff are trained in dementia care and can offer advice support to residents and families.

Find out more

Palliative care

Palliative care is more than just end of life. Our trained staff offer care and support for residents with chronic illnesses or conditions, promoting a better quality of life by alleviating suffering and fostering wellness.

Find out more

Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Help at Home

Female reception staff member on phone call respite care

The cost of help at home services varies from person to person, depending on what services you are receiving, and your own personal financial situation. The Government may contribute toward your care costs, and you may be asked to contribute towards them too if you can afford it. My Aged Care provides an overview of the costs involved on their website, and we also publish our fees for Home Care Packages and Elevate by Helping Hand on our website.

Yes. We can arrange tours of our homes by appointment. Entry restrictions may apply depending on current government regulations, and current vaccination requirements are in place. Please call us on 1300 653 600 or click here to arrange a tour.

You can also take a virtual tour of our homes any time on our website, see residential locations page, tours are listed on each care home’s page.

You can talk to our Home Care Services team with any queries about your account, on 1300 444 663. You can also contact our Accounts Department on 08 8366 5426 if you are having trouble with a payment. Please have your Client ID number ready – this can be found on the top right-hand side of your Tax Invoice/Statement.

Qualified nurses can visit clients in their home and make them feel safe and comfortable. They can help with managing wounds, medication, continence and more. They can carry out health assessments and reviews, and help with monitoring blood pressure, oxygen levels and more. Our nurses are a great support for people who are recovering from injury or illness and need some help to get back on their feet.

Transition care provides short-term care after a hospital stay to help you get back on your feet. You can have nursing, physical therapy and personal care services. You will need to have hospital staff arrange an assessment while you are still an inpatient, or you can arrange this yourself by phoning My Aged Care on 1800 200 422.

The Commonwealth Home Support Programme (CHSP) supports older people who are still managing well, but want some extra assistance, at home. Home Care Packages (HCP) provide more care and support services on an ongoing basis, for people whose needs are more intensive or complex. Both programs give you support to stay at home, but there are some differences:

CHSP:

  • choose from a set menu of services – there isn’t much flexibility
  • only pay for the services you use
  • dip in and out of the program as you need things
  • have your eligibility assessed by the Regional Assessment Service (RAS).

HCP:

  • a Home Care Coordinator helps you understand the system and work out a care plan that suits your individual needs and preferences
  • you get your own funds to use and can decide how to spend it, rather than choosing from a menu
  • once you have a package, it stays in place for the long term
  • your eligibility is assessed by the Aged Care Assessment Team (ACAT).