Getting started

With Helping Hand Retirement Living, you’ll feel at home and enjoy independence, peace of mind and community.


  • 1
    Step 1

    Visit our retirement living locations.

  • 2
    Step 2

    Discover floorplans and features.

  • 3
    Step 3

    Call 1300 653 600 for any questions or additional information.

  • 4
    Step 4

    Submit an expression of interest and get ready to move!

Connect with us to find out more

If you need more information you can call one of our friendly team members now, or request a callback at a preferred time.

Or if you are ready to register your interest in this service, you can do this online now too.

Advice about Retirement Living

Female reception staff member on phone call respite care

Usually when you buy into a Helping Hand retirement living property, Helping Hand retains ownership of the home and the land. You will be purchasing a license to live in the unit for as long as you wish. There are also some properties which are offered as rental units. To understand your options fully, please talk to our Housing Coordinator, and read more about Retirement Living costs here.

Friends and family are welcome to visit and stay with you in your retirement unit. Part of living in a retirement village is the sense of community and knowing who your neighbours are. This means that if you are planning on having a visitor for an extended stay, you will need to talk to the Housing Coordinator and let them know who is staying, and for how long.

Small pets such as birds and fish are usually welcome at our retirement living homes, with each pet being approved by the Housing Coordinator before coming to live with you. There will be some circumstances where pets are not allowed, so please check with the Housing Coordinator before you move in.

A retirement village provides accommodation for people who are over 55, and who are either still working part time or are retired. Retirement living is designed for people who can live independently in their own home.

Retirement village living is designed for people who are independent, without the need for 24/7 care.

However, we understand that health issues or changes in your circumstances can sometimes arise unexpectedly. For this reason, Helping Hand can assist with home care services should the need arise, to keep you living independently in your home for as long as possible.

Retirement living is designed for people over 55 who are still active enough to live independently, providing a close community of like-minded people. An aged care home provides an increased level of support for people who are no longer able to live independently, with round the clock care available.